Privacy Statement
This privacy policy sets out how V-Nova collects, stores and uses your personal data when you download and use the App. V-Nova is committed to respecting your privacy. V-Nova takes privacy, security, and complying with data protection laws seriously.
1. V-Nova Limited is the controller and responsible for this App. V-Nova Limited is a company registered in England and Wales with company number 11125008.
2. V-Nova may collect and process the following data about you when you use the App:
(a) Data about your device and access to the App such as device model, OS version, ISP and location to country level. V-Nova uses this information for its legitimate interests of identifying users and tracking usage of the App.
(b) Information about your use of the App and the content you are viewing using the App. V-Nova uses this information for its legitimate interests of providing the App’s services and improving the App for you and other users.
3. Facebook Technologies, LLC, formerly known as Oculus VR, LLC, a Delaware limited liability company with its principal place of business at 1 Hacker Way, Menlo Park, California 94025, United States and its affiliates (“Oculus”) may collect or receive information from the App
4. V-Nova may additionally have to share your data with other third parties, including third-parties who provide services to V-Nova and other entities in the V-Nova group. It will only share your personal data with third parties where required by law, where it is necessary to provide you with access to the App or where it has another legitimate interest in doing so and V-Nova’s interests are not overridden by the impact on you. Third parties will only process your personal data on V-Nova’s instructions and where they have agreed to treat the information confidentially and to keep it secure. All V-Nova’s third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal data in line with V-Nova’s policies and as required by law.
5. V-Nova will only send data outside of the European Economic Area (‘EEA’) to work with its agents and advisers who deliver services to us or to comply with a legal duty. If V-Nova does transfer data outside the EEA, it will make sure that it is protected in the same way as if it were being used in the EEA.
6. V-Nova has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, V-Nova limits access to your personal data to those employees, agents, contractors and other third parties who have a genuine business need to know. They will only process your personal data on V-Nova’s instructions and they are subject to a duty of confidentiality. V-Nova has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where V-Nova is legally required to do so.
7. V-Nova will only retain your personal data for as long as necessary to fulfil the purposes it collected the personal data for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. This App is not intended for people under 18 years of age. V-Nova does not knowingly collect data from people under 18. If you become aware that your child has provided us with personal data without your consent, please contact V-Nova. If V-Nova becomes aware that a person under 18 has provided it with personal data, it will take steps to remove that information and terminate the applicable account.
9. You may receive marketing communications from us if you have not opted out of receiving that marketing, and if it is not otherwise prohibited by law. V-Nova will not share your personal data with anyone outside the V-Nova group of companies for them to use for their own purposes, such as marketing their products and services, or the products and services of another third party, without your express, opt-in consent. You can ask us to stop sending you marketing messages at any time by following the opt-out/unsubscribe links on any marketing message sent to you or by contacting us at any time.
10. Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
(a) Request access to your personal data (commonly known as a “data subject access request”).
(b) Request correction of the personal data that V-Nova holds about you.
(c) Request erasure of your personal data.
(d) Object to processing of your personal data where V-Nova is relying on a legitimate interest.
(e) Request the transfer of your personal data to you or to a third party.
(f) Withdraw consent at any time where V-Nova is relying on consent to process your personal data.
V-Nova may need to request specific
information from you to help us confirm your identity and ensure your right to access your
personal data (or to exercise any of your other rights). This is a security measure to ensure
that personal data is not disclosed to any person who has no right to receive it. V-Nova may
also contact you to ask you for further information in relation to your request to speed up
V-Nova’s response.
V-Nova will try to respond to all legitimate requests within one month. Occasionally it may
take V-Nova longer than a month if your request is particularly complex or you have made a
number of requests. In this case, V-Nova will notify you and keep you updated.
11. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Office Manager by email on info@v-nova.com or by post to 6th Floor 2 Kingdom Street, Paddington, London, United Kingdom, W2 6BD. You also have the right to make a complaint at any time with a supervisory authority where you work, normally live, or where any alleged infringement of data protection laws occurred. The UK supervisory authority for data protection issues is the Information Commissioner’s Office (ICO) (www.ico.org.uk).
12. V-Nova reserves the right to make changes to this Privacy Statement at any time, and such changes will take effect as soon as they are posted to the App, so please review this Privacy Statement frequently.
13. V-Nova's full general privacy policy can be found at www.v-nova.com/privacy-policy/.